Grievance
A structured grievance process and auto-generating forms simplifies your work and ensures you never miss a deadline.
trusted by large unions
Los Angeles County Deputy Probation Officers' Union - ASFCME Local 685
Association for Los Angeles Deputy Sheriffs - AFL-CIO
Association of Deputy District Attorneys for Los Angeles County
Structured Process
You are guided through every step in the grievance process and automatically alerted when deadlines are approaching. A history of what has happened along with all documents and notes are instantly visible.
structured grievance process
grievance forms are automatically generated
Auto-Generated Forms
All forms are automatically generated when needed and filled with the members' information and grievance details automatically. If a time waiver is required, the system will automatically generate one. Documents and notes may be quickly previewed without downloading.
Securely Share
Any document created or added may be securely shared via email or SMS with the member, their representatives and the employer. Access may be revoked at any time.
Securely share documents with the member, representatives or the employer
customisable default text and forms for grievance
Customisable
Forms as well as common grievance text may be customised to fit your workflow. You'll save time on paperwork that will allow you to focus on better representing your members.
Manageable
Grievances may be viewed on the members page or on an overall summary page. The summary page allows you to see at a glance what deadlines are approaching, which representatives are assisting which members and the status of all cases.
easy management of all grievances
detailed permissions for every document, note and case
Secure and Private
Every case, document and note may have individually assigned permissions. This makes it easy to limit access to certain people or groups. For additional peace of mind, Ricochet is securely hosted on Microsoft Azure.
Represent more effectively
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